Do guests need to download anything?
No. The camera already on the phone opens it and the menu loads in the browser. Nothing to install, no account, no sign‑in, and nothing for your team to hand out or explain at the table.
What is Immersive View?
A photograph a guest can drag through, taken on a real table in your own dining room. Real portion, real plating. It answers the question guests ask before the expensive dish: how much food is that, really?
How much of our time does the shoot take?
One day, in the gap between lunch and dinner, so no service is interrupted and nobody comes in early. Your kitchen is already hot and already staffed, and the room is empty while the light is still good. A longer card takes two.
Do we have to cook extra food for it?
One round of plates, fired to our sequence and plated exactly as they go out to a guest — same portion, same crockery, no props that never reach a table. They go to your team afterwards, not the bin.
Can we use the photographs ourselves?
Yes. They are licensed to you for your own website, your Google profile and your own channels, not only inside Platto. Anyone from your team who appears in shot signs one consent page, which we bring with us.
What happens when prices or dishes change?
Tell us and it is live the same working day, on every table at once — no reprint, no sticker over the old price. A brand new dish needs a photograph, so that one goes on at the next shoot.
Can guests filter for a diet or an allergy?
Every dish carries its own tags — vegetarian, vegan, spicy, signature — and guests can search the menu by ingredient. “No shellfish” becomes one word typed in, rather than a conversation with the waiter.
We already have a free QR menu from our till. Why change?
Because it is your printed menu with a code in front of it: the same names and prices, harder to read. It does not show the food, so it does nothing for the dishes guests cannot picture — usually the ones you make the most on.
What if we do not like the photographs?
You see every plate before anything goes live, and anything you are not happy with we shoot again at no extra cost. Nothing reaches a table in your restaurant that you have not approved first.
Does it have to connect to our POS?
No. Platto sits alongside whatever you run — nothing to integrate, nothing that can fail mid‑service. Guests read the menu and order from your team exactly as they do today.
What does it cost?
One setup fee for the shoot, the photography and the build, then a flat monthly fee covering your domain, hosting, support and every change. Tell us how many dishes you carry and a written price comes back the same day.